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The USA PATRIOT Act and related regulations, enacted in response to the 9/11 terrorist attacks, require our bank to implement an enhanced customer identification and verification program.

To be effective in identifying those who seek to improperly use the banking system, it is important for banks to positively confirm the identity of all those with whom they establish customer relationships.  This includes individuals, businesses and other legal entities. 

As a result, even if you are an existing customer and have provided ID documentation previously, our procedures may require that we:

  • Review and copy your identification documents
  • Ask to see additional personnel, company or personal information to establish your identity or that of the business, and
  • Verify your identity with third parties.

Please be assured that this information will be carefully protected.  In fact, you should also know that the government requires that banks safeguard personal information and maintain programs to ensure the integrity of those protections.  After all, our mutual interest is one of trust and integrity.  We want you to know that we do everything we can to earn that trust.  And we should expect that these standards will help make this a long and prosperous relationship.

Your cooperation in helping us satisfy these regulatory requirements is very much appreciated.  If there are any questions, please feel free to give us a call. Thank you.

The Bank of New Cambria will never ask you to send personal or financial information by, in response to, or via a link in an Email.  If you should receive such an email and still have a question about it, please contact our
Customer Service Department
It is always best practice not to open any email or email attachments from an untrusted source.

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